Surfwall Home Q&A
How can I verify that Surfwall Home is active?
What if I want to get access to a site that is blocked?
How can I manually block access to sites?
What to I do if I come across an adult site that should be blocked but is not?
How do I report an incorrectly blocked site?
How does Surfwall Home affect my Privacy?
What browsers are supported by Surfwall Home?
Answers
Surfwall Home is a set-and-forget solution aimed at home or small office environment where there is a concern about computer users accessing adult material such as pornography. For larger multi-user environments, consider Surfwall Enterprise which blocks sites based on 70+ categories, supports a variety of platforms and comes with policy tools required to manage global and group policies.
Surfwall Home integrates within your web browser - as you visit web sites, Surfwall Home connects to the master category server on the Internet and gets the category of a site you are about to visit. If the site is categorized as containing adult content, Surfwall Home will prevent the user to accessing that site. The master category server contains one of the biggest web site classification databases that is continuously updated by Omniquad. If some site you visit is not in the database, it will be marked for categorization if its name includes suspicious keywords. Therefore, even if some adult site is not blocked by Surfwall Home (for example the site just went live), it is most likely that correct classification will me made for it within 24 hours and the site will be blocked. In addition to querying the master category server, Surfwall Home also blocks some sites that include keywords that beyond reasonable doubt indicate adult content. Click on the "Show Filter Keywords" button to edit the block keyword list.
How can I verify that Surfwall Home is active?
Enable Surfwall Home in the bottom-left part of the application screen, click Apply and try to visit adult web sites.
What if I want to get access to a site that is blocked?
You can open Surfwall GUI and temporarily disable filtering using the check box option in the bottom-left part of the application screen, however you need to remember to re-enable filtering back on when you are done. Alternatively, add the site itself to the Always Allow list in the Manual Blocking tab - access to that particular site will be allowed even if other sites are blocked.
How can I manually block access to sites?
You can block any site - simply add it to Always Block list in the Manual Blocking section.
What to I do if I come across an adult site that should be blocked but is not?
If the site is still not blocked within 24 hours after it was visited the first time, please visit http://www.omniquad.com/surfreport.asp and report it
How do I report an incorrectly blocked site?
Please visit http://www.omniquad.com/surfreport.asp and report it for re-categorization
How does Surfwall Home affect my Privacy?
Surfwall Home has to dynamically query the online server to get site categorises. The site classification database is growing continuously and would make the application too big to download. In addition, as new porn sites pop up every day, the system depends on marking suspicious site names any Surfwall Home or Enterprise user visits for further review. In other words, Surfwall sustains its own accuracy by means of users querying it. If you do not accept how Surfwall works, uninstall it. You may also read our privacy policy at http://www.omniquad.com
What browsers are supported by Surfwall Home?
Currently Surfwall Home supports Internet Explorer version 4 and higher.